Terms & Conditions

1. Acceptance of Terms
 

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING OUR WEBSITE OR SERVICES. BY ACCESSING, BROWSING, OR USING OUR WEBSITE (securedrawmedical.com), SCHEDULING APPOINTMENTS, RECEIVING MEDICAL SERVICES, OR OTHERWISE INTERACTING WITH SECURE DRAW MEDICAL SERVICES IN ANY MANNER, YOU EXPRESSLY ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND UNCONDITIONALLY AGREE TO BE BOUND BY ALL TERMS AND CONDITIONS SET FORTH HEREIN. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST IMMEDIATELY CEASE ALL USE OF OUR WEBSITE AND SERVICES.
 

These Terms and Conditions ("Terms," "T&C," or "Agreement") constitute a legally binding agreement between you ("User," "Patient," "Client," or "you") and Secure Draw Medical Services ("Company," "we," "us," or "our"). This Agreement governs your use of our website, services, and any related applications, content, or materials provided by us.

 

2. Description of Services
Secure Draw Medical Services provides professional medical screening, testing, and healthcare services including but not limited to:
 

• Pre-employment physical examinations

• DOT (Department of Transportation) physicals and certifications

• Drug and alcohol testing services

• Employee health screenings and medical clearances

• Return-to-work medical evaluations

• Independent medical examinations (IMEs)

• Mobile medical services and on-site testing

• Healthcare compliance services

• Occupational health services

• Corporate wellness programs

IMPORTANT: Our services are professional medical services that require qualified healthcare providers. All medical decisions and interpretations of test results should be made in consultation with appropriate healthcare professionals.

3. Eligibility and User Requirements

3.1 Who May Use Our Services

You may use our website and services if you:
 

• Are at least 18 years of age, or have parental/guardian consent if under 18

• Have the legal capacity to enter into this Agreement

• Provide accurate, complete, and current information

• Comply with all applicable local, state, and federal laws

• Agree to pay all applicable fees for services rendered

3.2 Prohibited Users

You may NOT use our services if you:
 

• Are prohibited from receiving medical services under applicable law

• Have been previously banned or suspended from our services

• Are using our services for unlawful purposes

• Provide false, misleading, or fraudulent information
   

4. User Accounts and Registration

4.1 Account Creation

When creating an account or scheduling services, you agree to:
 

• Provide accurate, complete, and current information

• Maintain the security and confidentiality of your account credentials

• Notify us immediately of any unauthorized use of your account

• Update your information promptly when it changes

4.2 Account Responsibilities

You are responsible for:
 

• All activities that occur under your account

• Maintaining the confidentiality of your login credentials

• Any consequences resulting from unauthorized use of your account

• Notifying us of security breaches or unauthorized access

4.3 Account Termination

We reserve the right to suspend or terminate your account at any time for:
 

• Violation of these Terms

• Fraudulent or misleading information

• Non-payment of fees

• Abusive or inappropriate behavior toward staff

• Any reason we deem necessary to protect our business or other users

5. Medical Services Terms

5.1 Medical Relationship

BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT:
 

• A healthcare provider-patient relationship is established only for the specific services provided

• Our services are limited to the scope of the specific examination or testing performed

• We do not provide comprehensive medical care, ongoing treatment, or medical advice beyond our scope of services

• You should consult with your primary healthcare provider for comprehensive medical care

5.2 Medical Information and Privacy
 

• You consent to the collection, use, and disclosure of your health information as described in our Privacy Policy and HIPAA Notice

• You authorize us to share results with employers, DOT agencies, or other parties as required by law or your specific service agreement

• You understand that medical information may be subject to federal and state disclosure requirements

5.3 Test Results and Medical Decisions
 

• Test results are provided for informational purposes and require interpretation by qualified healthcare professionals

• We are not responsible for medical decisions made based on our test results

• You should discuss all results with appropriate healthcare providers

• False positives and false negatives may occur with any medical testing

6. Appointment and Service Terms

6.1 Appointment Scheduling
 

• Appointments must be scheduled in advance through our website, phone, or email

• We reserve the right to confirm appointments and may require prepayment

• Appointment times are estimates and may be subject to delays

• We reserve the right to reschedule appointments due to emergencies or operational needs

6.2 Cancellation and No-Show Policy
 

• Cancellations: Must be made at least 24 hours in advance to avoid cancellation fees

• No-Shows: Failure to appear for scheduled appointments may result in full charges

• Rescheduling: Subject to availability and may incur additional fees

• Emergency Cancellations: Will be handled on a case-by-case basis

6.3 Service Preparation
 

• You are responsible for following all pre-service instructions

• Failure to properly prepare may result in invalid results or rescheduling

• We are not responsible for retesting due to improper preparation

• Additional fees may apply for rescheduling due to improper preparation

7. Payment Terms and Fees

7.1 Payment Methods

We accept the following payment methods:
 

• Cash

• Credit cards (Visa, MasterCard, American Express, Discover)

• Debit cards

• Bank transfers

• Insurance (where applicable and pre-authorized)

• Corporate accounts (with approved credit terms)

7.2 Fees and Charges
 

• All fees must be paid in full before or at the time of service unless other arrangements have been made

• Prices are subject to change without notice

• Additional fees may apply for:

  • Mobile services and travel

  • Rush processing or expedited results

  • Additional testing or repeat testing

  • Administrative services

  • Collection fees for unpaid accounts

7.3 Refund Policy
 

• Completed Services: No refunds for completed medical services

• Cancelled Services: Refunds available if cancelled at least 24 hours in advance

• Failed Services: Refunds or re-testing available if failure is due to our error

• Processing Time: Refunds will be processed within 10 business days

• Payment Method: Refunds will be issued to the original payment method

7.4 Collections and Late Fees
 

• Past due accounts may be subject to collection actions

• Late fees of 1.5% per month may be charged on unpaid balances

• You are responsible for all collection costs, including attorney fees

• Services may be suspended for accounts with outstanding balances

8. Intellectual Property Rights

8.1 Our Intellectual Property

All content on our website and in our materials, including but not limited to:
 

• Text, graphics, logos, images, and software

• Trademarks, service marks, and trade names

• Proprietary information and trade secrets

• Website design and functionality

Is the exclusive property of Secure Draw Medical Services and is protected by copyright, trademark, and other intellectual property laws.

8.2 Limited License

You are granted a limited, non-exclusive, non-transferable license to:

​

• Access and use our website for personal, non-commercial purposes

• View and download materials for your own medical records

• Print materials for your personal use only

8.3 Prohibited Uses

You may NOT:
 

• Copy, modify, distribute, or create derivative works from our content

• Use our trademarks or logos without written permission

• Reverse engineer or attempt to extract source code

• Use our content for commercial purposes without authorization

​

9. Website Use and Restrictions

9.1 Acceptable Use

You agree to use our website only for lawful purposes and in accordance with these Terms. You agree NOT to:
 

• Violate any applicable laws or regulations

• Infringe on the rights of others

• Transmit harmful, threatening, or inappropriate content

• Attempt to gain unauthorized access to our systems

• Interfere with the proper functioning of our website

• Use automated systems to access our website without permission

9.2 Content Restrictions

You may not post, upload, or transmit any content that:
 

• Is illegal, harmful, threatening, abusive, or offensive

• Infringes on intellectual property rights

• Contains viruses, malware, or harmful code

• Is spam, advertising, or promotional material

• Violates the privacy rights of others

10. Third-Party Services and Links

10.1 Third-Party Content

Our website may contain links to third-party websites, services, or content. We are not responsible for:
 

• The content, privacy policies, or practices of third-party sites

• Any damages or losses caused by third-party services

• The availability or functionality of external links

• Any transactions between you and third parties

10.2 Third-Party Service Providers

We may use third-party service providers for:
 

• Payment processing

• Laboratory services

• Technology services

• Administrative support

Your interactions with these providers are subject to their own terms and conditions.

11. Privacy and Data Protection

11.1 Privacy Policy
 

Your privacy is important to us. Our collection, use, and disclosure of your personal and health information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

11.2 Data Security
 

While we implement reasonable security measures, we cannot guarantee absolute security of your information. You acknowledge and accept the inherent risks of electronic data transmission and storage.

11.3 Health Information
 

Your health information is protected under HIPAA and other applicable privacy laws. By using our services, you consent to the collection, use, and disclosure of your health information as described in our HIPAA Notice of Privacy Practices.

12. Disclaimers and Warranties

12.1 Service Disclaimers
 

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:
 

• WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE

• WARRANTIES OF ACCURACY, RELIABILITY, OR COMPLETENESS

• WARRANTIES OF NON-INFRINGEMENT

• WARRANTIES THAT SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE

12.2 Medical Disclaimers
 

• No test or examination is 100% accurate

• Results may be affected by various factors beyond our control

• Our services are screening tools and may not detect all conditions

• Medical decisions should be made in consultation with qualified healthcare providers

12.3 Website Disclaimers
 

• Information on our website is for general informational purposes only

• Website content is not intended as medical advice

• We do not guarantee website availability or functionality

• Technical errors or interruptions may occur

13. Limitation of Liability

13.1 Liability Limitations

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SECURE DRAW MEDICAL SERVICES, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY:
 

• DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES

• LOST PROFITS, REVENUE, OR BUSINESS OPPORTUNITIES

• PERSONAL INJURY OR PROPERTY DAMAGE

• LOSS OF DATA OR INFORMATION

• BUSINESS INTERRUPTION OR LOSS OF REPUTATION

• LEGAL FEES OR LITIGATION COSTS

13.2 Maximum Liability
 

OUR TOTAL LIABILITY TO YOU FOR ANY AND ALL CLAIMS SHALL NOT EXCEED THE LESSER OF: (A) THE AMOUNT YOU PAID FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

13.3 Indemnification
 

You agree to defend, indemnify, and hold harmless Secure Draw Medical Services from any claims, damages, losses, or expenses arising from:
 

• Your use of our services

• Your violation of these Terms

• Your violation of any third-party rights

• Any false or misleading information you provide

14. Modifications and Updates

14.1 Right to Modify
 

We reserve the right to modify, update, or discontinue any aspect of our services or these Terms at any time without prior notice. Changes may include:
 

• Service offerings and pricing

• Website functionality and features

• Terms and conditions

• Privacy policies and practices

14.2 Notice of Changes
 

• Material changes will be posted on our website

• Continued use of our services constitutes acceptance of changes

• We may notify you of significant changes via email

• You are responsible for regularly reviewing these Terms

14.3 Service Discontinuation

We may suspend or discontinue any service at any time for any reason, including:
 

• Technical difficulties or maintenance

• Legal or regulatory requirements

• Business decisions or strategic changes

• Force majeure events

15. Termination

15.1 Termination by You

You may terminate your use of our services at any time by:
 

• Ceasing to use our website and services

• Contacting us to close your account

• Following any specific termination procedures we may establish

15.2 Termination by Us

We may terminate your access to our services immediately and without notice for:
 

• Violation of these Terms

• Fraudulent or illegal activity

• Non-payment of fees

• Abusive behavior toward staff or other users

• Any reason we deem necessary to protect our business

15.3 Effect of Termination

Upon termination:
 

• Your right to use our services immediately ceases

• Outstanding fees become immediately due and payable

• Certain provisions of these Terms will survive termination

• We may retain your information as required by law

16. Dispute Resolution

16.1 Governing Law
 

These Terms are governed by the laws of Wyoming, without regard to conflict of law principles.

16.2 Jurisdiction and Venue
 

Any legal action relating to these Terms must be filed in the state or federal courts located in Laramie County, Wyoming. You consent to the jurisdiction of such courts and waive any objection to venue.

16.3 Limitation on Actions
 

Any claim or cause of action arising under these Terms must be filed within one (1) year of when the claim arose, or it will be forever barred.

16.4 Class Action Waiver

YOU AGREE THAT ANY PROCEEDING TO RESOLVE ANY DISPUTE WILL BE CONDUCTED SOLELY ON AN INDIVIDUAL BASIS. NEITHER YOU NOR WE WILL SEEK TO HAVE ANY DISPUTE HEARD AS A CLASS ACTION, REPRESENTATIVE ACTION, OR PRIVATE ATTORNEY GENERAL ACTION.

17. Force Majeure
 

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:
 

• Acts of God, natural disasters, or severe weather

• War, terrorism, or civil unrest

• Government actions or regulatory changes

• Labor disputes or strikes

• Equipment failures or technology outages

• Public health emergencies or pandemics

18. Severability and Waiver

18.1 Severability
 

If any provision of these Terms is found to be unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

18.2 Waiver
 

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

19. Entire Agreement
 

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Secure Draw Medical Services regarding your use of our services and supersede all prior agreements and understandings.

20. Contact Information
 

If you have questions about these Terms & Conditions, please contact us:

Secure Draw Medical Services
211 W 19th St Ste 103
Cheyenne, WY 82001
Phone: [Insert Phone Number]
Email: info@securedrawmedical.com

Legal Department: [Insert Legal Contact Information]

ACKNOWLEDGMENT: By using our website or services, you acknowledge that you have read these Terms & Conditions, understand their contents, and agree to be bound by all terms and provisions contained herein.